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Monthly Archives: December 2010
We Say Goodbye to 2010
The end of the year has brought its share of challenges my way. Everyone seems to be in a last minute rush to purchase components before the Chinese New Year. This is a great opportunity for Arminak to rise to … Continue reading
Posted in Customer Service, Sales
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Step Outside Your Comfort Zone
What happens when a customer without an engineering or QC background decides to role play? It means TROUBLE!! Not understanding the technicality of manufacturing and wanting to QC and inspect their own production order AND set their own tolerance means throbbing headache, … Continue reading
Professional Expertise
Being an account executive at Arminak and Associates is a multi facetted job. Being the public face of the company provides many rewards as it does challenges. As a main point of contact for our customers, I pride myself on … Continue reading
Posted in Customer Service, Sales
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Happy Holidays from The AA Team
It’s about that time of the year again… To spend time with family and friends, eat lots of good food, listen to festive music and best of all, enjoy each others presence to the fullest. The team at Arminak & … Continue reading
Posted in Customer Service
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Customer Satisfaction
It’s been a tough couple of weeks for us due to server failure. Luckily we were able to restore our site; if you experience any difficulty with links, images, etc. please don’t hesistate to contact us at customerservice@arminakassociates.com. We’ve also … Continue reading
Posted in Customer Service
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Meeting Deadlines During the Holiday Season
This time of the year can be hectic to finalize the projects with customers. Being a sales manager there are always many challenges. One of our customers gave me a project to source an airless bottle that we discontinued. We … Continue reading
Posted in Customer Service, Sales
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Constant Flow of Innovation…
Our project team came back from a show and presented all the new product innovations to us. It looks so modern and I am excited to show it to my customers. Knowing how I felt about the product when I … Continue reading
Paying Attention to Detail
Lesson 3 (first case study!) No detail should ever be overlooked. It WILL come back to haunt you. There’s a reason why we thoroughly interrogate our customers over their PO’s ocassionally. To any customers who may be reading this, even if … Continue reading
Posted in Customer Service, Operations
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Think, Smell, Breath Arminak.
Truly, I never thought I’d learn so much about myself in less than 4 months compared to 10 years of other work I’ve done. 4 months felt like 2 years here with all that mind stimulating case studies and meetings, … Continue reading
Posted in Customer Service, Operations
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